Christina Chau

Writer and researcher creating content that performs.

Featured Work

5 Culture Trends for 2023

This year presents an interesting state of affairs as organizations continue to compete for the hearts and loyalty of employees, who are still deciding how much of their lives to give to their jobs.


What does this mean for workplace cultures? Here are five workplace culture trends and how you can prepare for them.

Culture Trend #1: Employees want more from their work. Quiet quitting is not just a symptom of post-pandemic burnout. It’s the result of people questioning their priorities and re

Investing in the Employee Experience During Uncertain Times

Investing in the Employee Experience During Uncertain Times

As the world welcomes a new year, shadows of economic uncertainty loom on the horizon. In response, many companies are laying off employees, giving smaller holiday gifts, trimming year-end bonuses, and freezing hiring in anticipation of a recession, or at least a downturn.

When times are uncertain, it’s easy to want to scale back and spend less on your employees. But such decisions carry significant consequences. Two questions worth a

American Airlines: Breakthrough in Commitment to Employees

Recognition unifies and lifts employees during times of uncertainty.

“As we went through the process it became very evident that O.C. Tanner really had the tools, the systems, the people, and the expertise that we were looking for. It was a good match to where we were on this journey. They would really bring best-in-class recognition to American,” says McManus. After gathering feedback from team members across the airline, McManus and her team worked with O.C. Tanner to create an improved recog